Don’t worry! There’s often an easy fix.
Checklist:
Double-check that you’re entering the correct username or email and password. If you can’t recall your password, click "forgot password".
If you’re sure you are entering your details correctly, it can sometimes be a browser problem. Try clearing your browser's cache and cookies and attempting to log in again.
Make sure that your account hasn’t been suspended and is still active. Also, your account might be locked due to too many failed login attempts.
If you’re still facing issues, contact us through our chatbot and we'll be happy to help.
⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.