Slow data speeds are frustrating and there are many possible causes. Unfortunately, sometimes there's nothing we or you can do about it.
Possible Causes:
During peak times, the network might be congested.
Your physical location (basements, elevators, rural areas) can also affect speed, as can the weather or obstructions between you and the cell tower.
If none of these possible causes apply to you but you are still experiencing issues, then get in contact with us through our chatbot. We’re here to find a solution.
⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.