Skip to main content
All CollectionsRoaming and internationalRoamingRoaming Issues
What do I do if I’m having trouble getting connected abroad?
What do I do if I’m having trouble getting connected abroad?
Updated over 2 months ago

If your phone seems to be giving you the cold shoulder while you're abroad, don't worry! We've written a handy checklist for you to run through, and it usually solves the issue.

Follow these steps:

  1. Make sure you’re set up for roaming abroad with an active plan that allows roaming in your travelling destination.

  2. If you’re set up for roaming but your device won’t connect a first start is to try toggling Airplane mode on and off. If this doesn’t solve the issue, try restarting your device to reset its current network configuration.


⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.

Did this answer your question?