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How do I access my voicemail?
Updated over 5 months ago

There's many ways to access your voicemail. We've written a simple guide below.

The Lowdown:

  • You can dial 121 or your own number from your phone to check your voicemail.

    • First-time users will need to set up a password or greeting.

    • Calls to check your voicemail are included in your plan. This works both in the UK and abroad. But keep in mind that calls from abroad may incur roaming charges.

    • Remember that you’ll need to enter your Voicemail PIN if abroad, and this will need to be set up before you go abroad.

  • If your phone has visual voicemail enabled, you’ll be able to access and listen to voicemails in your “Phone” app.

  • If you need to access your voicemail from another phone, just call your phone number. When you hear your voicemail, press star (*) and enter your voicemail PIN. If you don’t know your voicemail PIN, you can set/reset it by following the prompts after dialling 121 from your own SIM.


⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.

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