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Why is my SIM not activating?
Updated over 2 months ago

We pre-activate physical SIMs so that you only need to put them in your phone when they arrive. Just make sure you've inserted the SIM card correctly and you're ready to go.

If you're activating an eSIM you'll need to ensure you've completed all the steps in the activation process, including configuring your data settings if you're on iPhone.


⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.

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