Don’t worry, we’ve got your back.
Here’s what to do:
Firstly, get in contact with us through the chatbot to order a replacement SIM for free. You can choose to install an eSIM instantly or get a new physical SIM card. For a physical card, you’ll need to confirm your delivery address or give us a new one.
Also, if your SIM was lost or stolen then we can block your old SIM - just let us know when your get in contact with us.
⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.