Don’t panic! The password reset link will usually arrive within 10 minutes, so hold tight.
If it’s been over 10 minutes:
Double-check that you're using the correct email address associated with your account and that there are no typos!
If the link still hasn't arrived, check your spam or junk folder first.
Try requesting another reset link if the first one didn't come through at all. You can click 'back' and then enter your email again to easily request another reset link.
Make sure it is not an ongoing issue with your email provider. If it is, you can try it from a different device or network.
If none of the above works, get in contact with us and we’ll help you get back into your account.
⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.