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Will I lose service during network maintenance?
Updated over 7 months ago

Don’t panic, we put in a great deal of effort to minimise service interruptions during network maintenance.

What to expect:

  • Typically, you’ll stay connected with minimal disruption.

  • Although it's rare, there might be brief moments of service outage necessary to implement crucial upgrades.

💁 Planned maintenance usually takes no more than a day or so, but if a mast is down due to damage or technical fault, it may take longer to restore service entirely.


⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.

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