Skip to main content
All CollectionsJoining and set-upYour numberUsing a new number
When is my old number going to be cancelled?
When is my old number going to be cancelled?
Updated over 6 months ago

If you're cancelling your number without transferring it then your old number will be cancelled within one working day of providing us with your STAC.

๐Ÿ”” Your old number will remain active until the cancellation process is complete but remember to keep your old SIM card active too. Weโ€™ll let you know when this is complete.


โ›๏ธ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.

Did this answer your question?