Take a deep breath, you've got support on your side.
What to do:
Firstly, contact our customer support team through the chatbot.
They'll stop your service to prevent unauthorised access to your account.
They’ll also get you a replacement SIM card (including when you have lost your phone) to get you back into action quickly.
Report the loss to the local authorities. An official record can help if any fraudulent activity occurs later.
Monitor your account and report any suspicious activity to us immediately. We're committed to preventing fraud!
🔔 Remember, acting fast is key. We’ll be able to secure your account and help you get reconnected quickly.
⛏️ If you need further assistance, try our friendly AI chatbot. He's specially trained to get you sorted.